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Have you just moved? Let us know!

Make sure you receive your bank cards and other important communications at your new address by helping us keep your file up to date.

Are you moving to Switzerland from abroad? Here’s the list of documents to provide us with:

Form A

Beneficial owner.
Provided by your advisor.

Proof of address*

For example, an energy (electricity, water, etc.), internet, or telephone bill that is less than 12 months old.

Self-certification for tax purposes

Provided by your advisor.

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Are you moving within Switzerland?

As a Swiss resident, the procedure is very simple.

You can now update your address from your e-banking platform or app, under the "Settings" tab, then "Change of address".

Are you moving to Switzerland from abroad? Here’s the list of documents to provide us with:

Proof of address*

For example, an energy (electricity, water, etc.), internet, or telephone bill that is less than 12 months old.

Self-certification for tax purposes

Provided by your advisor.

Are you moving to the same country where you are already a resident (outside Switzerland)? In that case, you need to send the following document:

Proof of address*

For example, an energy (electricity, water, etc.), internet, or telephone bill that is less than 12 months old.

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Send us your documents through the secure mailbox in your e-banking platform

Send your advisor your new address via the secure mailbox in your e-banking platform or app.

Bonus tip
Send your supporting documents as attachments using the secure mailbox in your e-banking platform.

*Documents accepted as proof of address :

  • Energy supplier bill (electricity, gas, water) issued less than 12 months ago
  • Annual payment plan that is less than 12 months old
  • Commissioning contract or certificate of place of consumption from the energy supplier issued less than 3 months ago
  • Telephone bill (landline, mobile, internet) issued less than 12 months ago
  • Fixed telephone line opened less than 3 months ago
  • Rental statement from a property management company issued less than 12 months ago
  • Rental lease issued by a property management company if the date of entry to the property is within the last 3 months
  • Rider to the rental lease drawn up by a property management company that is less than 3 months old
  • Tax assessment notice (income, housing, property) that is less than 14 months old
  • Correspondence issued by the tax authorities in the country of residence that is less than 12 months old
  • Home insurance policy for your main residence that is less than 12 months old
  • Certificate of insurance for your main residence that is less than 12 months old
  • Notice of expiry for home insurance for your main residence that is less than 12 months old
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