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FAQ
My access to the e-banking platform has been blocked. What do I do?
I forgot my e-banking password. What should I do?
I need a new "Coloured mosaic to scan" letter to log in to the e-banking. How do I request one?
I have changed mobile phone. How do I reactivate the SecureAccess CA next bank app?
In case of loss or theft of my Mastercard debit card, how do I block it?
Why do I have to pair my e-banking CA next bank platform to my CA next bank TWINT app?
In the e-banking app, where do I download my tax documents from (using my mobile)?
In the e-banking platform, where do I download my tax documents from (using my computer)?
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