Phishing
Internet transactions are becoming increasingly secure, but there are still many attempts to defraud the system through devious means. What to look out for?
Security Information
The security of our customers is a priority.
Our aim is to inform, raise awareness and prevent the various forms of fraud, so that people can adopt the right reflexes on a daily basis.
Warning: A fake Instagram-Account is currently circulating – do not follow.
We would like to inform you that a fraudulent Instagram account is currently in circulation and is using our name and visual identity without authorisation.
This account is in no way affiliated with our bank.
We urge you to exercise the utmost caution and to refrain from any interaction with this profile:
• do not follow or accept any invitations
• do not share any personal information
• do not respond to any messages or requests
Do block the profile and report
When in doubt, we recommend that you always verify the authenticity of our communications through our official channels.
Fraudulent debit card transactions: what you need to know
A Mastercard debit card is a payment method accepted throughout the world. Payments are becoming increasingly secure, but fraudsters are increasingly well-organised. Being vigilant remains the best method of prevention.
Fake adviser fraud
Scammers use fake adviser fraud to steal their victims' banking information or deceive them into accepting fraudulent payments.
The scammer calls the victim and pretends to be a Crédit Agricole next bank employee. They ask them to provide their personal and confidential information (e-banking login details, passwords, bank details, etc.) to use in fraudulent transactions.
QR code fraud
Easy to use and increasingly popular in our daily lives, QR codes can also be misused by fraudsters for malicious purposes.