Contact

It’s never been so easy to contact your advisor

Published on November 21, 2024Reading time 2 min.
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Contacting your personal advisor has never been easier. Access their direct contact details in a few seconds from your e-banking.

Contact the right person

Being easily reachable and being able to respond to your concerns are among our priorities. This is why we have set up easy access to the contact details of our advisors for all our clients. 

Always at hand, find the name, direct telephone number and email address of your assigned advisor in your e-banking. You will therefore be able to send your requests directly to the right person, with the assurance of obtaining a quick and personalised response. 

Find their contact details in an instant

To access the contact details of your assigned advisor, nothing could be simpler. Go to the “secure messaging” section of your e-banking:

  1. Log in to your e-banking, on your computer or from your smartphone with the CA next bank e-banking application.
  2. Once logged in, browse the menu and select the “Secure messaging” tab
  3. A page opens with the contact details of your advisor. There you are!
  4. You have the choice between calling them, writing them an e-mail or using the secure e-banking messaging by selecting the “New request” button
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Close to you - Wherever you are

Always closer to you, Crédit Agricole next bank is constantly developing solutions to simplify the day-to-day lives of our clients. Of all our clients. Whether you live in Switzerland or are a cross-border worker, your advisor's contact details are accessible.