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Login system
SecureAccess CA next bank app
E-banking platform and e-banking CA next bank app
Setup & login
Payment, Transfer and Ebill
Sécurité
What should I do with my SecureAccess app?
Can I still use SecureAccess?
SecureAccess was installed on several of my devices, what should I do?
The operating system of my phone seems outdated, what should I do?
I have multiple e-banking accounts, what should I do?
What happens if I haven’t updated thee-banking CA next bank app by mid-December 2025?
Why is the e-banking login system changing?
Will my e-banking login credentials remain the same?
With the new e-banking login system, how will I authenticate a payment?
Can I activate the new e-banking login system without an internet connection?
I don’t have a smartphone, can I still use the e-banking service?
I need to activate the new login system and I use e-banking on a phone, what should I do?
I need to activate the new login system and I use e-banking on a computer/tablet, what should I do?
How do I enable Push notifications, biometric authentication, or camera access (iOS)?
How do I enable Push notifications or camera access (Android)?
How do I enable biometric authentication (Android)?
Why do I need my phone to activate the new e-banking login system?
What happens with my SecureAccess authentication device?
I don’t have a phone that can download the e-banking CA next bank app. How can I access my e-banking?
I can't see my e-banking ID when I log on. Is this normal?