A single access point to see all of your accounts (joint, individual and Junior)
A new connected communication feature to interact with your advisors
Download your new e-banking app
Integrated QR-bill payment
Scan the QR-code on your bill directly with your mobile phone, tablet, or computer. Check the information and confirm your payment.
Enable push notifications to be informed of any messages received or activity on your account.
Your most frequently asked questions
We place customer satisfaction at the heart of our business, with the aim of providing you with the best possible service.
With this in mind, the e-banking app provides you with an even more stable and intuitive service that includes practical new features such as:
- biometric authentication
- QR-bill scanning
- the viewing and sharing of your banking documents
- push notifications to alert you to any movements on your accounts.
We place customer satisfaction at the heart of our business, and our aim is to offer you the best possible service.
With this in mind, the SecureAccess app will be easier, faster, and more intuitive to use than the HID Approve app. You will now be able to use biometric identification and easily scan the coloured mosaic that appears on your screen to authenticate your login or authorise your payments.
The SecureAccess app uses a new 2-step authentication technology using a coloured mosaic, meaning that you no longer need a code and can benefit from the latest security standards.
To successfully complete your first login, you must have the following 4 elements:
- your mobile phone
- a computer or tablet
- your letter entitled "E-banking login details"
- your letter entitled "Coloured mosaic to scan"